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Network/Systems Administrator



Job Description:

Total Solutions is looking for a Systems/Network Administrator to provide support for Managed Services clients. Candidates should have excellent customer service skills in addition to technical experience managing and troubleshooting workstations, servers, and devices in Microsoft Active Directory domain environments.


Responsibilities:
  • Microsoft Active Directory management and administration
  • Group Policy creation, application, and policy troubleshooting
  • Configuration of TCP/IP and DNS in Active Directory domains
  • Management of both physical and Hyper-V virtualized servers
  • Installation, configuration, and troubleshooting of client-server software
  • Configuration and implementation of firewalls and switches
  • Creation and termination of user and e-mail accounts
  • Other duties may be added and/or assigned as needed
Required:
  • 1 year+ experience supporting workstations, servers, and devices in an Active Directory environment
  • Strong troubleshooting skills of Microsoft server operating systems (Windows Server 2003 through 2012 R2)
  • Strong troubleshooting skills of desktop operating systems (Windows XP, Vista, 7, 8, 10, Mac OS X)
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users
  • Ability to relate to non-technical users and assist them in accomplishing their business needs and objectives using various technologies
  • Ability to prioritize, plan, and meet multiple deadlines in a high traffic environment
Preferred Experience:
  • Microsoft Office 365 and/or Exchange
  • Routing, port forwarding, VLANs, VPN
  • Familiarity with SonicWALL firewall and HP switching products
  • Network printers, local printers, scanners, and computer peripherals
  • Mobile devices, phones, tablets (iOS and Android)
  • Desktop security products (anti-virus, malware removal)
Education:
  • Associate degree in a related IT field of study
  • Experience may be substituted for degree

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